Dear Valued Clients,
Please be advised the Canada Border Services Agency (CBSA) is continuing to have service
delays. Unfortunately, CBSA advised trade chain partners they identified the root cause and
had resolved the issue, but as per the below update, the issue has NOT been fully resolved.
CBSA has advised no recovery time is estimated, and due to the large backlog of transactions,
they expect delays to continue into the weekend.
While contingency procedures are in place, CBSA is still limited in release decisions because of
the lack of data on file. Many transborder truck shipments are stuck in long lines at/or on
approach the USA/Canada border but are being processed slowly on hard copy paperwork. The
Buffalo and Fort Erie Public Bridge Authority has advised all commercial carriers to avoid the
Peace Bridge Crossing until further notice. Preferred Service is continuing to monitor shipments and will do our best to keep our clients informed.
Thank you for your patience and understanding.
Sincerely,
Preferred Service Customs Brokers