Preferred Service Customs Brokers Inc. is a second generation family business originally established in November 1981 by Jack and Dorothy Peterson. Preferred Service started from humble beginnings in a small office at the Vancouver Airport, driven by Jack’s focus on customer service, and has grown to multiple offices across Western Canada, with a successful network of agents across Canada and internationally.

The eagle logo is a symbol of quality and strength, which we feel aligns well with our desire to continually elevate our team to provide the impeccable level of knowledge and service that our customers are accustomed to.

Where did we come up with the chrome eagle? Well, it is loosely based on the hood ornament that adorns the family car. Jack was an avid fan of classic cars and when his three children were very young, he searched and found a rare 1962 Chrysler Imperial Crown convertible and got to work restoring it. Chrysler only built 554 convertible Imperials in 1962 and around 20 remain in existence today. Several years of hard work and searching for that last piece of chrome, Jack put it back together and the family set out on many years of car club events, picnics, beach visits and sunny day cruises. This car holds a lot of wonderful memories for the family and still sits in Jack’s garage eagerly awaiting its next sunny day appearance.

In the spring of 2021, Preferred Service joined the Summit family of customs brokers (summitcustomsbrokers.com), aligned with the same goal: to provide excellence in service.

As always, we aim to live up to our name — to be your preferred full-service customs broker.

Our Values