CARM Service Packages: Providing you step-by-step support

Jul 18, 2022 | CARM, News

For all updates and resources on CARM, visit: preferredservice.ca/carm.

CARM Service Packages

Getting ready for CARM Release 2

As a valued client of Preferred Service Customs Brokers, we wanted to ensure you were prepared for the ongoing changes to our importing community with CARM (CBSA Assessment and Revenue Management project). With many of you seeking step-by-step support in the first step of this 2-phase modernization project to streamline the process of importing commercial goods into Canada, we’ve developed service packages to help you with both phases. Here’s where things are at and what you need to do to prepare for CARM.

Release 1

The first step in preparing your company for CARM is to register on the CARM Client Portal. Registration is mandatory for all importers. If you have not done so already, this needs to be completed as soon as possible. Please see our last post on the how-to for mandatory registration here.

You can also contact us at [email protected]. We are always happy to answer questions over a quick phone call.

For those who would like more comprehensive support, here are our service packages:

Share Service

We walk you through the whole on-boarding process, via Google Meet, Zoom or by phone.

Full Service

We complete the registration process for you. Our full-service CARM set-up includes:

    • Creating a GCKey; Multi-factor authentication (MFA); and personal profiles for two users
    • CARM Client Portal (CCP) Business Registration
    • CARM Client Portal (CCP) delegations:
      • Internal: 2 Business Account Managers (BAM)
      • External: Preferred Service Customs Brokers as your customs broker
    • Follow-up for the CARM Client Portal (CCP) login and a tutorial on Release 1 basic functions

Release 2

When Release 2 goes live in 2023 (date not yet announced), importers will need to have financial security posted with the CBSA to take part in the Release Prior to Payment (RPP) program.

Importers without security will be required to remit payment of all duties and taxes at time of release at the port of entry.

Financial security can be in the form of a cash deposit or a bond.

Cash Deposit

The Importer is required to place a deposit on their account with the CBSA equal to their highest monthly duties and taxes owed from the previous 12 months. The deposit will remain as security on the importer’s account as long as they remain on the RPP program.

Bond

The bond amount must be equal to 50% of the highest monthly duties and taxes owed from the previous 12 months, with the minimum bond requirement being $25,000. With your authorization we can obtain a bond on your behalf.

Bond Amount: $25,000 to 99,999

Annual Fee: $550

Bond Amount: $100,000 and more

Annual Fee: Please contact us to discuss pricing

If you would like us to apply for a bond for you or register you on the CARM Client Portal on your behalf, please contact our CARM team at [email protected] for pricing and details.

For frequently asked questions regarding CARM and our past updates, please visit: preferredservice.ca/carm. There, you will links to the CBSA as well as our contact form to reach our team. You can also reach us through our CARM contact form below.

We look forward to supporting you and your business.

Sincerely,
Preferred Service Customs Brokers

Have a question about CARM?

Contact our CARM team through the form below. ↓

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